1. Data Controller
The website Bordeaux-chateaux.com is operated by Laurent Lagaillardie.
Contact: contact@bordeaux-chateaux.com
2. Data Collected
We may collect and process the following information:
- Data submitted through contact and booking forms (name, email, phone).
- Browsing data (cookies, IP address, visited pages), especially when playing external content (YouTube videos).
3. Purposes
Collected data are used to:
- respond to your requests,
- manage bookings and services,
- improve user experience and site performance (anonymous statistics).
4. Cookies & Third-Party Services
- Embedded videos are hosted by YouTube (Google). When watching, Google may collect personal data.
- Technical and analytics cookies may be used. You can manage your preferences through the cookie banner displayed on the site.
5. Data Retention
Your data is kept only as long as necessary to process your request or booking, then archived or deleted.
6. Your Rights
According to the GDPR, you have the right to access, rectify, erase, and transfer your data.
To exercise your rights, please contact: contact@bordeaux-chateaux.com
7. Governing Law
This policy is governed by French law.
